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Your ticket details
Please fill in the required information, and we will reply as soon as possible.
General Information
Full Name
Email
Social Media
Country -:
*
Country where using Viber
Issue -:
*
Make Selection...
Can't download Viber
Stuck at continue button
Push notification error
Application freeze or crash
Audio problems
Messaging problems
Contact list issue
Other issue. I will explain below
General issue
Device type -:
*
Select your device...
Android
iPhone
BlackBerry
Windows Phone
Symbian S60
Nokia S40
Bada
HTC Mozart
Samsung Omnia 7
Lumia 710
Lumia 800
Select model...
Nokia Lumia 610
Nokia Lumia 900
Lumia 620
Lumia 720
Lumia 820
Lumia 920
HTC 8S
HTC 8X
Samsung AtivS
Select model...
E52
E72
5228
5230
5233
5235
5250
5530 XpressMusic
5800 XpressMusic
C5-03
C6-00
Nokia N97
N97 mini
Nokia X6
Nokia 500
C6-01
C7 Astound
Nokia C7-00
Nokia N8-00
Nokia Oro
Nokia T7-00
Nokia X7-00
702T
E6-00
500 Belle
603
700
701
808 Pureview
C6-01 Belle
C7-00 Belle
N8-00 Belle
Oro Belle
X7-00 Belle
E6-00 Belle
8520
9300
9700
9780
9790
9800
9860
9900
4
3G
5
Select model...
3GS
4S
Select mode...
X3-02
C3-00
Asha 302
Asha 300
Asha 303
Select model...
HTC Nexus One
HTC Desire HD
HTC Desire Z
HTC Desire S
HTC Legend
HTC Incredible S
HTC Hero
HTC Wildfire
LG Optimus One
LG Optimus 2
Motorola Milestone
Motorola Milestone 2
Motorola Defy with Motoblur
Samsung Galaxy Ace
Samsung Galaxy Europa
Samsung Galaxy Mini
Samsung Galaxy S
Samsung Galaxy S2
Samsung Galaxy GT
Samsung Nexus S
Sony Ericsson Xperia
Tablet
Other device
Samsung Galaxy S4
Samsung Galaxy S3
Select model...
Wave M
Wave 3
Other device type:
If you selected "other" from the device type, please type the device name here.
IOS or OS/Firmware -:
*
Your device's current operating system version
Viber version -:
*
Find the version: From the More Tab in Viber, select 'About'
Personalizations -:
*
Factory Settings
Jailbroken iPhone device
Android custom/altered ROM
Not sure
Connection type -:
*
2G
3G
4G
Wifi
Tried both 3/4G and Wifi
Service Provider -:
*
Which mobile company gives you Internet access
Telephone number -:
Type in your telephone no. including country code. e.g., +1-123-555-1234
Viber Social Media rep. -:
Name of Viber rep who assisted you. If applicable.
From where did you come -:
facebook
Twitter
Other forum. I will supply link below
I don't remember
Where did you consult the Viber rep.
Other forum -:
The link from your previous form discussion
Nickname -:
What is your nickname on facebook, Twitter, or the forum where you discussed your issue with the Viber rep.
Message Details
Subject
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