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General Information
Full Name
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Viber Support Ticket
Country:
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Issue:
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Make selection...
Setup problem
Stuck at Continue button
Did not receive access code via sms
Did not receive access code via call back
Application freeze or crash
Contact list issues
Audio problems
Messaging problems
Push notification error
Can't download app
Other
Device type:
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Android
iPhone
BlackBerry
Windows Phone
Symbian S60
Nokia S40
Bada
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E72
5228
5230
5233
5235
5250
5530 XpressMusic
5800 XpressMusic
C5-03
C6-00
Nokia N97
N97 Mini
Nokia X6
Nokia 500
C6-01
C7 Astound
Nokia C7-00
Nokia N8-00
Nokia Oro
Nokia T7-00
Nokia X7-00
702T
E6-00
500 Belle
603
700
701
808 Pureview
C6-01 Belle
C7-00 Belle
N8-00 Belle
Oro Belle
X7-00 Belle
E6-00 Belle
E52
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Wave M
Wave 3
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BB 8520
BB 9300
BB 9700
BB 9780
BB 9790
BB 9800
BB 9860
BB 9900
BB 9810
Other
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X3-02
C3-00
Asha 302
Asha 300
Asha 303
Lumia 900
HTC 8S
HTC 8X
HTC Mozart
Samsung Omnia 7
Samsung AtivS
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Lumia 620
Lumia 720
Lumia 820
Lumia 920
Lumia 610
Lumia 710
Lumia 800
5
3GS
3G
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4
4S
iPad or iPod
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HTC Ace
HTC Nexus One
HTC Desire HD
HTC Desire Z (A7272)
HTC Desire S (Model: S510e, ID PG88100)
HTC Desire (A8181)
HTC Legend (A6363)
HTC Incredible S
HTC Hero
HTC EVO 3D
HTC wildfire
LG Optimus One (LG-P500)
LG Optimus 2
Motorola Milestone
Motorola Milestone II
Motorola Defy with Motoblur (MB525)
Samsung Galaxy ACE
Samsung Galaxy Europa GT-i5500
Samsung Galaxy Mini GT-S5570
Samsung Galaxy S
Samsung Galaxy S2
Samsung Galaxy S3
Samsung Galaxy GT-i5510T
Samsung Galaxy Nexus S
Samsung Galaxy Nexus S2
Sony Ericsson Xperia
Tablet
Samsung Galaxy S4
Other device
Other device type:
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IOS or OS/Firmware:
*
Your device's current operating system version
Viber version:
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Find version: From the More tab in Viber, select 'About'
Personalizations:
*
Factory Settings
Custom ROM (Android)
Jailbroken (iPhone only)
Don't know
Connection type:
*
3G
WiFi
Tried both
Installed:
Upgraded
New installation
Don't remember
When you installed Viber, did you upgrade, or make a new installation (uninstall-reinstall counts for 'new installation')?
Service provider:
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Which mobile company gives you 3G access
Telephone number:
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