If you did not receive your access code via SMS, our authentication system will securely provide you with your Viber access code. We will send you an automatic phone call and read out your access code. IMPORTANT: This will only work once within a 2...

In case you launch Viber but cannot allow access and therefor not able to use Viber then it probably means you are using BES [1](usually on a work/company device) which is not supproted with Viber 2.4 beta. Permissions are enforced by BES/BlackBerr...

In case you attempt to make a call and receive the following dialog: \"VOICE IS CURRENTLY UNAVAILABLE. WE ARE LOOKING INTO THIS ISSUE. PLEASE TRY AGAIN LATER\" This dialog means that many more Blackberry calls have been placed than expected. W...

TO CHANGE YOUR BLACKBERRY'S DEFAULT LANGUAGE PLEASE GO TO: 1. Go to 'Options'. 2. Go to 'Typing and language'. 3. Go to 'Language'. 4. Go to 'Display language'. 5. Choose the language you wish to use. *NOW YOUR VIBER SHOULD CHANGE TO YOUR...

If you want to change your Viber number, simply deactivate your Viber account and reactivate with your new number (this restarts the setup process). To do so, go to the "More" tab in the Viber app. Deactivation: 1. Open Viber 2. Tap on the 'Mor...

When this happens, generally you don't need to uninstall and reinstall. This usually happens due to unstable internet connections. Just close Viber completely and then reopen it at a later time. It will eventually sync. Viber does not distinguish betwe...

The Access Code feature was created for identification purposes to protect our users' identity and ensure that they are the real owners of the number that they are registering. Receiving your Access Code via SMS will prevent other users from obtaini...

Don't want to keep certain messages? Here's how you can delete them: A. INDIVIDUAL TEXT WITHIN MESSAGE: 1. To delete a message FROM THE CONVERSATION SCREEN, tap and hold on the message bubble which you wish to edit. 2. A window will popup with...

This feature is planned for future releases. Stay informed for further updates, we have many more surprises to come! Stay tuned! Visit us on Facebook and Twitter: HTTP://FACEBOOK.COM/VIBER HTTP://TWITTER.COM/VIBER

Viber only sends the SMS one time. However it is common that if a device has roaming activated, the SMS is not always registered as received by the cell service provider, their system will then automatically resend it. This loop will end depending on t...

How to uninstall and reinstall Viber: 1. Select Viber in your devices Home window. 2. Press on the Viber icon for more than a second. A pop-up menu will appear 3. Select 'Delete'. 4. Download Viber from the BlackBerry APP WORLD [1] or from ...

The Access Code feature was created for identification purposes to protect our users' identity and ensure that they are the real owners of the number that they are registering. Receiving your Access Code via SMS will prevent other users from obtaini...

Wait for a few minutes and re-enter the code. If that didn't work, please wait 12 hours and reinstall Viber to receive a SMS with a new access code. Please note that if you have already received an access code at an earlier date then you can use t...

When you send a free message via internet (WiFi or 3G) it involves quite a bit of routing and system updates. It is also dependent on the quality of both user's devices. Also please bear in mind that other applications may be running in the backgro...

If you tried sending a message but your contact didn't receive it, and you see a red exclamation mark next to it - you have the option of re-sending it. Simply follow the instructions below and you're good to go! 1. Open the message that wasn't sent...

NOW YOU CAN TWEAK VIBER FOR BLACKBERRY JUST THE WAY YOU WANT. Tap on the device's menu button and then on the "More" item. Then select "Settings": * CONVERSATION STYLE: This determines the way in which the message bubbles appear. * CONTACT JOI...

Since Viber needs to be alert and active to all incoming communications, turning off the WiFi or 3G is like cutting the telephone line. This would make the application useless, and it would do nothing more than use your device's resources trying to con...

The Viber application works like a regular mobile phone. Viber needs to be connected to the Internet in order to send and receive text messages. When your Wifi is asleep, and Viber is still open, Viber will awaken the WiFi in order to establish an interne...

So you've installed Viber, started the set up but got stuck because the 'Continue' button leads you nowhere. What's next? Check out the list below for troubleshooting solutions: 1. Make sure that your internet connection is ON (3G or Wi-Fi). 2....

In case you cannot place a call when using a 3G connection and receive the following dialog: "There seems to be a problem connecting to Viber's service. Please check your connection AND TRY AGAIN\". - Please make sure your cellular data APN set...