Knowledgebase
iPhone: You can't complete the Viber Setup

So you’ve installed Viber, started the set up but got stuck because the 'Continue' button leads you nowhere. What’s next?

Check out the list below for troubleshooting solutions:

1. Make sure that your Internet connection is ON (3G or Wi-Fi).

2. Check that you have the latest version of Viber. Need to upgrade? Click HERE.

3. Check that the notifications for Viber are ON. How can you check? Click HERE.

4. Check that you've chosen the correct country.

5. Make sure that you entered a valid phone number– Include all digits without the country code.

6. Blocked countries: It has been brought to our attention that outgoing access to Viber may have been blocked by the service provider, and/or country in some region/s: For more details click HERE.

7. Check with your service provider to see if they are blocking any specific applications.

 

Stay tuned!
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